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Thie attached guidance and key information booklet is about how to make a complaint if you are not satisfied with the service provided by the Public Prosecution Service for Northern Ireland (PPS).
The PPS is committed to providing a high standard of service at all times. Your comments are important as the information you provide helps us to put things right if they have gone wrong and to improve the overall standard of our service over time.
It should be noted that separate arrangements apply if you wish to ask the PPS for reasons for prosecution decisions or if you wish to have a prosecution decision reviewed.