The Independent Assessor of Complaints (IAC) can review a complaint where the complainant is not satisfied with the way in which the PPS has decided to deal with the matter. The Independent Assessor operates with full independence from the PPS.
The IAC can only investigate your complaint after we have concluded our investigations and where the issues do not relate to a decision whether or not to bring a prosecution.
The Assessor will not act as your advocate and cannot enforce your rights. They will determine if we have handled your complaint in a fair, thorough and impartial way.
You may contact the Independent Assessor by the following methods:
- By Letter:
Sarah Havlin
Independent Assessor of Complaints for the PPS
P.O. Box 928
Belfast BT1 9AN - By email: independent.assessor@ppsni.gov.uk
Read further details about the IAC’s role and responsibilities.
Read the IAC's Annual Reports.